Refund Policy

Last updated: August 16, 2026

This refund policy indicates the terms of eligibility for a refund on your order. This policy covers my online sales.

If you have any question that is not covered by this policy, you may contact me directly via email at: webmaster@dchavezmusic.cc

Or via phone at: 7744180425
Option zero, 7 days a week.

How To Request A Refund

I understand that you might change your mind about your purchase. As such, you can request a refund of any item ordered free of charge, within 14 days of delivery. The 14-day window starts on the day you receive the digital item or service.
To notify me of your intent of a refund, please contact me via email or phone, 7 days a week.

What type of refund can I expect?

If you request a refund of items within 14 days, I will refund your order using your original method of payment. If a refundis requested after 14 days, your refund will be processed on a case-by-case bases.
You do not have to provide any reason for a refund. However, I’d love to get more feedback on the reason for your refund request so I may contact you to learn a bit more about your experience. This will help me improve my product and the experience for my customers.

When will I receive my refund?

Typically, you can expect to receive your refund within 14 days of when I receive your refund request.

How much will the refund be?

The refund will cover the full order amount.